Privacy Policy:

Serve Up Strategies (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or engage with our services.

1. Information We Collect

We may collect the following types of information when you fill out a form, request a consultation, download a resource, or interact with our website:

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Business name

  • Role or position

  • Any information you voluntarily submit

B. Business & Operational Information

  • Restaurant/business details

  • Growth or performance data voluntarily shared

  • Operational pain points or project information

C. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage analytics

We do not collect sensitive personal data unless explicitly provided by you.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and schedule consultations

  • Provide requested resources, proposals, or audits

  • Deliver our services and programs

  • Improve user experience and website performance

  • Send relevant updates, insights, or marketing communications

  • Personalize recommendations or growth strategies

  • Manage internal operations and analytics

We never sell your data to third parties.

3. How We Share Information

We may share your information only when necessary:

  • With trusted third-party tools we use to operate our business
    (e.g., CRM, email marketing, scheduling platforms, form software)

  • With vendors or partners only if required to deliver specific services

  • When legally required (e.g., responding to lawful requests)

All partners and platforms we use follow industry-standard data protection practices.

4. Data Storage & Security

We take reasonable administrative, technical, and physical steps to protect your information, including:

  • Secure CRM systems

  • Encrypted transmissions (HTTPS)

  • Access controls and authentication

  • Regular security reviews

However, no online system is 100% secure. You submit information at your own risk.

5. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to:

  • Improve website performance

  • Understand user behavior

  • Personalize content

You may disable cookies in your browser settings, though some features may not function properly.

6. Your Rights & Choices

You may:

  • Request to update or delete your information

  • Unsubscribe from emails at any time

  • Request a copy of the data we have collected about you

To make a request, contact us at: vince@serveupstrategies.com

7. Data Retention

We retain information only as long as necessary to:

  • Provide our services

  • Fulfill legal or contractual obligations

  • Maintain accurate business records

You may request deletion at any time.

8. Third-Party Links

Our website or emails may link to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

9. Children’s Privacy

Serve Up Strategies does not knowingly collect information from persons under 18. If we learn that information from a minor was submitted, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this policy periodically. The “Effective Date” will be revised when changes occur. Continuing to use our website or submit information after changes means you accept the updated policy.